CUSTOMER SUPPORT

Dedicated National, Regional, & Local Service Teams

Thompson Pump has dedicated national, regional, and local service teams throughout the United States to assist with pump troubleshooting and failure analysis should any problems arise. Our distribution network offers field and preventative maintenance, genuine Thompson parts and the pump expertise to back our product.

  • PRODUCT REGISTRATION

    Products should be registered before warranty work is performed. Please fill out a registration form.

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  • DOS & DON'TS

    The pump dos and don’ts are helpful to read before starting your pump.

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  • TROUBLESHOOTING

    Review the appropriate troubleshooting guide to see if there is a solution to your issue.

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  • NOMENCLATURE

    NOMENCLATURE

    The Thompson Pump model number is a quick reference that explains the basic components on your particular pump unit.

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  • WARRANTY CLAIM FORM

    Complete our straightforward warranty claim form and let Thompson Pump handle the rest.

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